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Privacy Policy

Effective Date: July 7, 2026

Overview

This document contains the Privacy Policy for Mindverse Tutor. It is intended for publication on the website and reflects international best practices for online tutoring businesses serving families in India, the United States, Canada, and Australia. It is not a substitute for jurisdiction-specific legal advice.

Mindverse Tutor collects only the information necessary to deliver educational services, including parent and student contact information, grade level, learning goals, assessment results, and payment details processed by secure third-party providers. Information is used to manage enrolments, deliver classes, communicate with families, improve services, and comply with legal obligations. Children's information is collected only with parental or guardian consent where required by law. Parents may request access, correction, or deletion of their child's personal information. Mindverse Tutor does not sell or rent personal information or use children's data for behavioural advertising.

1. Information We Collect

We may collect parent/guardian name, student name, age/grade, contact details, country, learning goals, assessment results, and payment information processed securely through third-party providers.

2. How We Use Information

To respond to enquiries, register students, schedule and deliver classes, communicate with parents, improve our services, and send important programme updates. We never sell or rent personal information.

3. Children's Privacy

Mindverse Tutor primarily serves children under 18. For students below the age of independent consent (including under 13 in the US), a parent or legal guardian must provide consent before any personal information is collected. Parents may review, update, or request deletion of their child's information. We collect only the minimum information necessary and do not knowingly use children's data for advertising or profiling.

4. Online Classes

Classes are conducted using secure platforms such as Microsoft Teams or Zoom. Sessions may occasionally be recorded for quality assurance or educational purposes, with prior notice where applicable.

5. Cookies

Our website may use cookies for analytics and website functionality. Users may disable cookies in browser settings.

6. Data Security

We implement reasonable technical and organisational safeguards to protect personal information, although no internet transmission is completely secure.

7. Third-Party Services

Trusted third-party providers may be used for payments, video conferencing, analytics, email, and learning management systems.

8. Parent Rights

Parents may request access, correction, updating, or deletion of their child's personal information, subject to applicable law.

9. International Privacy Compliance

Mindverse Tutor strives to comply with applicable privacy laws including COPPA (USA), PIPEDA (Canada), the Australian Privacy Act 1988 and Australian Privacy Principles (APPs), and India's Digital Personal Data Protection Act, 2023 (DPDP). Where required, parental consent is obtained before collecting children's information, only necessary information is collected, and reasonable safeguards are maintained.

10. Policy Updates

This policy may be updated periodically. Continued use constitutes acceptance of revisions.